Privacy Policy

Healthy Cousin ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Platform"). Please read this policy carefully. If you do not agree with its terms, please discontinue use of the Platform.

We collect the following categories of personal information:

Account Information: Name, email address, phone number, and password when you register.

Location Data: Real-time GPS location to show nearby restaurants, stores, and for delivery routing.

Order Data: Purchase history, order preferences, delivery addresses, and payment method details (we do not store full card numbers; payments are processed by PCI-DSS compliant third parties).

Device Information: Device type, operating system, unique device identifiers, IP address, browser type, and crash data.

Usage Data: Pages visited, features used, search queries, and interaction timestamps within the Platform.

Communications: Customer support messages, feedback, and reviews you submit.

We use your information to:

We do not sell your personal data. We may share your information with:

Delivery Partners & Merchants: Necessary order and delivery details are shared with the restaurant, store, or courier completing your order.

Service Providers: Trusted third-party vendors (payment processors, analytics, cloud hosting, push notification services) who process data on our behalf under strict confidentiality agreements.

Legal Requirements: We may disclose your data to comply with applicable law, court orders, or government requests.

Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred. We will notify you via the Platform before such a transfer occurs.

We retain your personal data for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data at any time (see Section 9). We may retain certain data for longer periods where required by law or for legitimate business purposes such as fraud prevention.

We implement industry-standard security measures including TLS encryption in transit, AES-256 encryption at rest, access controls, and regular security audits. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

The Platform is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

Our Platform may contain links to third-party websites or integrate with third-party services (e.g., Google Maps, payment gateways). We are not responsible for the privacy practices of those third parties and encourage you to read their respective privacy policies.

You have the right to:

To delete your account and all associated data, visit our Account Deletion page: [healthycousin.in/delete-account](https://healthycousin.in/delete-account) or go to App Settings → Account → Delete Account.

We will process deletion requests within 30 days.

We may update this Privacy Policy from time to time. We will notify you of significant changes via the Platform or email. Continued use of the Platform after changes are posted constitutes your acceptance of the revised policy.

If you have questions or concerns about this Privacy Policy, please contact us:

Email: privacy@healthycousin.in

Address: Healthy Cousin Technologies Pvt. Ltd., India

Grievance Officer: Support Officer, reachable at privacy@healthycousin.in.