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Legal

Terms & Conditions

Please read these terms carefully before using the Healthy Cousin platform. By using our services, you agree to be bound by these terms.

📅 Last Updated: 1 June 2025📄 12 Sections
01

Acceptance of Terms

By downloading, installing, or using the Healthy Cousin mobile application or website ("Platform"), you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree, please do not use the Platform. We reserve the right to update these Terms at any time; continued use constitutes acceptance of the revised Terms.

02

Eligibility

You must be at least 18 years of age to create an account and place orders on the Platform. By using the Platform, you represent and warrant that you meet this age requirement and that all information you provide is accurate and complete.

03

User Account

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately at support@healthycousin.in if you suspect any unauthorised use of your account. We will not be liable for any loss arising from unauthorised use of your account.

04

Ordering & Payments

All orders placed through the Platform constitute an offer to purchase goods/services from the respective merchant. Healthy Cousin acts as an intermediary marketplace and delivery facilitator.


  • • Prices displayed include applicable taxes unless stated otherwise.
  • • Payment must be made at the time of ordering via the payment methods available on the Platform.
  • • We reserve the right to cancel orders due to unavailability of items, payment failure, or for any reason at our discretion, in which case a full refund will be issued.
  • 05

    Delivery

    Delivery times are estimates and are not guaranteed. Factors such as weather, traffic, or high demand may cause delays. Healthy Cousin is not liable for delays caused by factors beyond our reasonable control. You are responsible for providing accurate delivery address information.

    06

    Prohibited Conduct

    You agree not to:


  • • Use the Platform for any unlawful purpose
  • • Impersonate any person or entity
  • • Attempt to gain unauthorised access to any part of the Platform
  • • Submit false, misleading, or fraudulent orders or reviews
  • • Use automated bots or scrapers on the Platform
  • • Engage in any conduct that disrupts or interferes with the Platform's operation
  • 07

    Intellectual Property

    All content on the Platform, including logos, graphics, text, software, and trademarks, is the property of Healthy Cousin or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

    08

    Limitation of Liability

    To the maximum extent permitted by law, Healthy Cousin shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of or in connection with your use of the Platform. Our total aggregate liability shall not exceed the amount you paid for the specific order giving rise to the claim.

    09

    Indemnification

    You agree to indemnify, defend, and hold harmless Healthy Cousin and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of your use of the Platform, violation of these Terms, or infringement of any third-party rights.

    10

    Termination

    We reserve the right to suspend or terminate your account at any time, without notice, if you breach these Terms or engage in any activity that we determine, in our sole discretion, to be harmful to the Platform or other users.

    11

    Governing Law & Dispute Resolution

    These Terms are governed by the laws of India. Any disputes arising out of these Terms or use of the Platform shall be subject to the exclusive jurisdiction of the courts in India. We encourage you to contact us first at support@healthycousin.in to resolve disputes amicably.

    12

    Contact

    For questions about these Terms, please contact us at:


    Email: legal@healthycousin.in

    Address: Healthy Cousin Technologies Pvt. Ltd., India